- At Dash Stache, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or make purchases through our platform.
By accessing Dash Stache, you agree to the collection and use of information in accordance with this policy.1. Information We Collect
We collect information from you when you visit our website, make a purchase, or interact with our customer support. The types of data we collect include:
1.1 Personal Information When you place an order or create an account, we may collect:
Full Name
Email Address
Phone Number
Billing & Shipping Address
Government-Issued ID (for age verification purposes)
Payment Information (credit/debit card details are securely processed via third-party providers;we do not store payment details).
1.2 Order & Transaction Information
Purchase history
Pickup and delivery preferences
Communication records related to your orders
1.3 Technical & Device Information
IP Address
Browser Type
Operating System
Device Information
Website Usage Data (via cookies and tracking technologies)
1.4 Cookies & Tracking Technologies
We use cookies and similar tracking tools to enhance your experience and improve our services. These may include:
Session Cookies – Keep you logged in and track your cart.
Analytics Cookies – Help us analyze site traffic and improve performance.
Marketing Cookies – Deliver relevant advertisements based on your preferences.2. How We Use Your Information
We use your data for the following purposes:
To process your orders and facilitate pickups/deliveries.
To verify your age and comply with legal requirements.
To improve website functionality and personalize user experience.
To provide customer service and support.
To send updates, promotions, and important service notifications.
To prevent fraud, unauthorized access, and illegal transactions.
To comply with federal, state, and local regulations regarding vape sales.
Dash Stache does not sell, trade, or rent your personal data to third parties.3. How We Protect Your Information
We implement industry-standard security measures to safeguard your personal information, including:
Secure Socket Layer (SSL) encryption to protect data transmission.
Strict access controls to limit who can access your personal data.
Regular security audits to detect and prevent unauthorized activity.
Partnering with PCI-compliant payment processors to ensure financial data security.
While we take reasonable steps to protect your data, no method of electronic storage is 100% secure. We encourage you to use strong passwords and be cautious when sharing personal information online.4. Third-Party Services & Data Sharing
We may share your information with trusted third-party partners only as necessary to facilitate services, including:
4.1 Payment Processors
We use third-party payment processors (such as Stripe, PayPal, or Square) to handle payments securely. Your payment information is never stored on our servers.
4.2 Delivery & Fulfillment Partners
DoorDash – To provide real-time delivery updates and ensure order fulfillment.
Pickup Locations – When you select a pickup location, we may share relevant details with our partner stores to facilitate pickup.
4.3 Legal & Regulatory Compliance
Age Verification Providers – To comply with federal and state vaping regulations, we may verify your age using third-party identity verification services.
Law Enforcement & Government Agencies – If required by law, we may disclose information in response to legal requests, subpoenas, or regulatory requirements.
We do NOT share, sell, or rent your data for marketing purposes.5. Your Privacy Rights & Choices
You have the following rights regarding your personal information:
Right to Access & Request Information – You can request details about the data we collect and how it is used.
Right to Correct or Update Information – You can update your account details or correct inaccuracies at any time.
Right to Request Data Deletion – You may request that we delete your personal information, subject to legal obligations.
Right to Opt-Out of Marketing Communications – You can unsubscribe from promotional emails at any time.
To exercise your rights, contact us at [Customer Support Email].6. Retention of Your Information
We retain your data only as long as necessary to fulfill our legal and business obligations, including:
Order records – Retained for customer service and legal compliance.
Account information – Stored while your account remains active.
Payment & transaction details – Retained for financial auditing and fraud prevention.
After the retention period, your data is securely deleted.7. California Consumer Privacy Act (CCPA) Notice
Under CCPA, California residents have additional rights regarding their personal data:
Right to Know: Request details on what personal data we collect.
Right to Delete: Request deletion of personal data.
Right to Opt-Out: California residents can opt out of data sharing for advertising purposes.
To submit a CCPA request, contact us at [Customer Support Email].8. Children’s Privacy
Dash Stache does not sell or market products to minors.
Our services are only available to individuals aged 21 and older.
We do not knowingly collect personal data from individuals under 21.
If we discover that an underage individual has provided personal information, we will delete it immediately.
If you believe a minor has accessed our services, please contact us at [Customer Support Email].9. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in regulations, business practices, or technology. If changes are made, we will:
Post the updated Privacy Policy on our website.
Notify users via email or a website banner (for significant updates).
Please review this policy regularly to stay informed about how we protect your data.10. Contact Us
For any privacy-related concerns or requests, reach out to us:
Email: [Customer Support Email]
Customer Support Hours: 10:00 AM – 8:00 PM, 7 days a week
Thank you for trusting Dash Stache. Your privacy is our priority!
